Frequently Asked Questions
Everything you need to know about brewing the perfect cup at home.
How long will it take for my brewing equipment to arrive?
We process all orders within 24 hours. Standard shipping typically takes 3-5 business days, while express options are available for those who need their caffeine fix faster.
Do you offer warranties on espresso machines and grinders?
Yes, all electrical equipment comes with a minimum 12-month manufacturer warranty. We also provide dedicated technical support to help you troubleshoot any issues.
What is your return policy if I change my mind?
We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, coffee beans and opened filters cannot be returned.
Can I track my order once it has been shipped?
Absolutely. As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery in real-time.
Do you ship internationally?
Currently, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later services like Afterpay and Klarna to make upgrading your home setup easier.