Returns & Exchanges
At Alternative Brewing, we want you to be completely satisfied with your home coffee setup. We offer a 30-day return period for unused items in their original packaging to ensure you find the perfect equipment for your brewing ritual.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Authorization number.
Pack With Care
Securely pack the unused item in its original branded packaging, ensuring all manuals and accessories are included to prevent damage during transit.
Ship to Our Warehouse
Affix the provided return label or address the package to our returns center using a tracked shipping service for security.
Inspection and Refund
Once our technicians verify the item's condition, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing